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Can I use my own numbering for questions?

Yes, you can number your questions by adding your numbers to the header in your question. If you do this, turn off the automatic numbering of questions by going to Other Settings and change Show page numbers to No.

How do I change the position of questions?

When you create a survey, every page becomes a numbered tab which is always placed between the Introduction and the End Text. You can move these small tabs either by clicking the arrows to the right or left (they show when you are in the respective tab) or by drag-and-drop.

If you want to move a question to another page, go to the tab ALL and drag and drop questions to the desired location.

If you want to change the position of questions which are on the same page you can easily do so with the arrows which show in the right margin when editing your survey.

How can I test my survey?

You can test your survey by clicking the Preview button in the upper right-hand corner. You must be on the All tab to see a preview of the entire survey. You can preview every single question by using the Preview button when you are in any of the numbered tabs. Another way to test the survey is to go to the Distribution menu and click on the Testlink button in the upper right-hand corner. This preview allows you to see the multi-language settings if you have made any. If you want to send a test version of your survey you can do this by going to Mail Sendout and clicking the Testmail button, before typing in the address you would like the test email to be sent to.

What should I use: Radio Button or Checkbox?

Radio buttons are a one-answer solution in Netigate. They are perfect if you have, for example, a Yes/No question or if you want respondents to choose on a scale (e.g. 1-5). Essentially, they are a good choice for all questions where respondents should only be allowed to select one answer alternative.

Checkboxes are a multiple-answer solution in Netigate. You use this question type when you want respondents to be able to choose more than one answer alternative. You can even determine how many alternatives the respondent can select, e.g. max. 3 answer alternatives.

Required answers

When you are creating individual questions for your survey, you have the option of making them mandatory. By selecting the checkbox Required, respondents will have to answer the question in order to proceed with the survey. If respondents try to continue without answering the question, an error message will appear informing them that they are obliged to provide an answer.

How do I copy a question?

To copy a question, you need to be in the edit mode of your survey. Once there, select the Import function from the menu on the left-hand side of the screen. Click Import, open the drop-down menu labelled My Surveys and find your survey in the list (they are sorted by creation date with the most recent survey at the bottom). Click on the name of the survey and find the question you want to copy. Click on the copy symbol to copy the question. Click Add to paste the question into your survey.